Terms of Reference

Position: Information Systems Officer

Supervisor: NRC Head of Office, Gaza

Duty Station: Gaza City

NRC is currently implementing humanitarian aid programmes in Gaza which include

supporting the reconstruction effort through the Shelter/NFI cluster system, and

providing legal aid services through the Information, Counselling and Legal Assistance

(ICLA) project.

NRC is the co-lead of the Shelter/NFI cluster in cooperation with UNRWA. To improve

the operational effectiveness and efficiency of the cluster, the members have developed

the Unified Shelter Cluster Database (USCD). The USCD is managed by NRC on behalf of

all cluster members.

NRC seeks an Information Systems Officer to manage and maintain the current USCD

and to develop and maintain an NRC legal aid database.

General Responsibilities

 Overall administration of the UCSD, including development and maintenance, all

data inputting and managing security and control measures;

 Coordinate and facilitate the collection of data from Shelter Reconstruction

Working Group members, and other sources as required;

 Develop, in cooperation with the NRC ICLA Project Coordinator, and maintain the

NRC legal aid database;

 Create a system for producing regular reports reflecting the data entered in both

databases, and produce weekly, monthly, quarterly and yearly reports as

required;

 Provide ad-hoc reports and data summaries as requested by the head of office;

 Deliver database training to all system users;

 Represent NRC at cluster coordination meetings when required;

 Work closely with other members of the NRC team involved in different activities

to explore the possibility of developing additional IT support to NRC

programmes;

 Provide technical advice and support regarding the NRC office internal network,

PC software and hardware and other related IT issues;

 At all time exercise due care in all matters of data confidentiality, and not divulge

any information or data that has not been approved for release;

 Performs such other duties as may be assigned by the head of office.

Minimum required qualifications and skills

 BA in computer science, IT, computer engineer or other related discipline

 At least 3 years relevant experience in IT related work

 Good knowledge and practice in running SQL-SERVER DBMS

 The ability to build web application using ASP.Net

 The ability to deal and maintain networks and PCs (operating systems and

hardware)

 Strong organisational and logistical skills

 Strong interpersonal skills

 Good command of written and spoken English

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All employees of the Norwegian Refugee Council should be able to adhere to our Codes of

Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

Commencement: Immediately

Contract period: 6 months, with possible extension

Salary/benefits: According to NRC’s standard pay scale

Cover letter and CV in English are to be submitted by email to maha.jouda@opt.nrc.no

Closing date: until a suitable candidate is identified